Ismat House, situated in South Croydon, specialises in working with a range of six young people between the age of 16-21. There are six double rooms, all of which have washbasins. There are showers and bathrooms, situated at ground floor and first floor level. Clients are expected to use the communal living and dining rooms.
There are cinemas, sports centres, theatres, libraries and a swimming pool all within walking distance of the house. Public transport is also readily available throughout Croydon. There are rail and coach stations in the town centre offering convenient access to the whole of London.
At Ismat house staff provide cover for the home 24/7/365, they work closely with the young people and their social workers. Night-staff are on the premises to support clients with cooking and any issues that may arise. Key work sessions are carried out once/twice a week focusing on client’s present state and helping to achieve goals set by the clients and social workers.
Personal Support Plans
Each resident will be allocated a Key Worker; during the initial four-week assessment period an individual Personal Support Plan will be devised. This support plan is reviewed so staff can work towards helping residents’ move-on into independent accommodation where appropriate. HLC has recently developed an Outreach Support Service whereby service users establish tenancies in the community.
Residents are encouraged to take advantage of the many opportunities available whilst they are with us. Courses are available at local colleges and other education providers. In some cases qualifications can be achieved. There is a health and fitness centre and a strong emphasis is placed upon encouraging residents to adopt a healthy lifestyle. Staff are available to teach cooking and other everyday life skills.
Rules are kept to a minimum, in order to instil self-responsibility, but some are necessary and include:
- Behaviour to one another and guests is expected to be of a reasonable standard.
- Alcohol and drugs are not allowed inside the house.
- Guests are not allowed in resident’s bedrooms without prior permission.
- Residents are expected to be active in seeking employment or training where this is part of the Personal Support Plan.
- Residents are required to keep their rooms’ clean and communal areas tidy and to assist in the gardens.
Length of Stay
The staff and social workers determine this. Where appropriate, the aim is to help individuals achieve independence, so that they can proceed to move into their own place, confident that they have the skills to succeed.
Conditions of Residency
Before we can assess an application, prospective residents are asked to sign a Data Processing Consent form. All residents will need to sign a Living-Agreement and abide by this. Residents will be given a handbook that includes important information about living at Ismat House.
Referrals in the first instance should be made to Higher Level Care. The level of risk to the public, staff and residents will be the principle-determining factor.
For further information
Staff at Higher Level Care welcome informal enquiries regarding Ismat House from those considering making a referral. Prospective residents are encouraged to visit the home by prior appointment, as are social workers, and other professionals.